About Us

Welcome to the SURE Helpline Center’s website

•  Mission

•  History

•  Board & Staff

•  Service Area

•  Contact Information

Our Mission

  To provide confidential, free of charge, 24-hour, 7 days a week crisis intervention, information, and referral services to all people regardless of age, race, sex, religion, national origin, sexual preference, or disability.

 

  To provide emotional support to victims of sexual assault through accompaniment, short-term para-professional counseling and information and referral.

 

  To provide rape prevention education to schools and community organizations to reduce the incidence of sexual assault.

 

  To provide community education and reduce and/or eliminate the abuse of alcohol and drugs and the incidents of suicide in the Imperial County.

History

  The SURE Helpline Center was established in the early 1970s and was originally funded by two local farmers who wanted to help teens seeking help with drug addiction. At that time, the phone lines were only open for a few hours a day. As our community grew, so did the need for the services offered by the SURE Helpline Center. Presently, the Center offers para-professional counseling and referral services to all persons calling the 24-hour hotline.

The SURE Helpline Center is a private, non-profit organization governed by a Board of Directors comprised of health care, social service and education professionals from throughout the Imperial County. The SURE Helpline Center is funded through the Imperial County Probation Department, Imperial County Behavioral Health Services, the Office of Criminal Justice Planning-Office of Emergency Services, United Way, D.O.V.E.S., Target, and private donations.

Board & Staff

Board of Directors

President               Terrie Ceja

Financial Officer      Audrey Seaman

Secretary               Loretta Pipkin

Member-At-Large    Marlene Thomas

Member-At-Large    Diahna Garcia 

 

Staff

Executive Director     Lupita A. Rios      lupitarios@sbcglobal.net

Asst. Exec. Dir.        Janet Henry         jbhenry@sbcglobal.net

Lead Advocate          Wendy Tasker     wendykt@sbcglobal.net

Adm. Asst. II            Priscilla Jimenez  pjimenez91@sbcglobal.net

 

Service Area

  The SURE Helpline Center serves the following cities and surrounding communities: Calexico, El Centro, Imperial, Brawley, Holtville, Westmorland, Calipatria and Niland. These cities comprise the Imperial Valley which is located at the southeastern corner of the State of California and borders Mexicali, B.C., Mexico to the south, Yuma, AZ to the east and San Diego, CA to the west.

 

Contact Information

We offer person-to-person, over the phone, confidential, crisis intervention, information and referral services for people of all ages. Staff and volunteers answer the phones 24-hours per day. All are trained para-professionals.

 

Office staff is also available to assist you with your problems during business hours. Brochures and a variety of printed material are available to you as well as a video library. Office hours are 8 a.m. to 5 p.m. Monday through Friday. Our office is located at:  395 Broadway Avenue, Suite 2, El Centro, CA  92243

WHAT ARE YOU WAITING FOR, CALL US NOW. LET US HELP YOU

  24-Hour Helpline/Crisis Line    Rape Line

760.352.7873                             760.352.7273

760.352.SURE                           760.352.RAPE

  TTY Device                              760.352.7979

  Administration                         760.352.7878

  Fax                                          760.352.7875

  Toll-free                                   877.780.7776

You may call collect or use our 877 number from outside the local calling area.